Tough new age and ID verification rules go
into effect for UK betting, gaming and remote lottery operators from tomorrow
(Tuesday 7th May).
Tough new age and ID
verification rules go into effect for UK operators tomorrow (Tuesday
From tomorrow, operators
will need to complete age and identity verification processes before a
customer can deposit, gamble, or even play free demo games.
The changes to LCCP will hit
UK-facing betting and gaming operators and some remote lotteries, and include:
condition 17 which sets out minimum requirements for identity verification
to Social Responsibility Code Provision 3.2.11 for age verification for remote
betting and gaming
to Social Responsibility Code Provision 3.2.13 for age verification for some
should also remember that the Competition and Markets Authority (CMA)
has already established that UK consumers are legally entitled to money they
have deposited in their account, to winnings made with deposited and gambled
money, and winnings made from bonuses where relevant conditions have been met
(subject to AML and other regulatory requirements).
This means that the failure
of a customer to provide the required documentation to verify their age and ID
will not justify the confiscation of any funds.
For a more detailed
explanation of the reasoning behind the new rules, you can see the official
UKGC consultation response document here.
The new rules are going to
make life much harder for UK operators. With customers no longer able to even
try free demo games without going through the hassle of registering and
verifying their ID, it will likely mean it gets much, much harder to tempt
players to try a new casino or sports betting site. Of course, this will play
right into the hands of the big, established operators like GVC.